Contact Us
| reception@blueshieldfgp.com.au | |
| Surgery Hours | Monday – Friday 9:00am – 6:00pm |
| Lunch Break | 1:00pm – 2:00pm |
| Saturday & Sunday | Emergency cases only by appointment |
| After Hours |
To arrange a home visit when the surgery is closed Please call Sydney Medical Service on AH (02) 8724 6300 In case of an emergency |
Change of Details
Please advise the receptionist of any change of details as soon as possible. This is very important so that the staff will be able to contact you if necessary for any health related matters.
Telephoning your doctor
Doctor on Duty will take phone calls that are related to you or your family’s health whenever is possible. If the doctor is with a patient you may need to leave a message with Reception Staff and Doctor will call you later. Tests Results, Referrals, Prescriptions, Medical Certificates are not given over the phone and booked appointment or walk in presentation is required for all of the above.
Facilities for the Disabled
The practice is wheelchair accessable with a lift from street level to the practive door. Any additional special needs can be discussed with the receptionist, practice nurse or the doctor.
Patient Confidentiality
Your medical records is a confidential document. It is the policy of this practice to maintain security of personal health information. It is only available to authorized members of staff.
Speech Pathology
To make an appointment for in clinic or telehealth Speech Pathology call 0403 516 143 or email julianakichkinslp@gmail.com
Your Rights
If you are unhappy with any aspect of care within the practice, we would be happy to discuss this with you. Please feel free to approach Dr Kichkin or any of the receptionists. However, if you feel there is a need to speak to a third party you may prefer to contact the NSW Government centre for handling complaints.
Our Appointed AH Service is Sydney Medical Service .
Weeknights 6 pm until 8 am
Saturday from Midday to Monday 8 am.
Sunday and Public Holidays 24 Hours
Please note that the call centre is open two hours prior. 24 hours Interpreter Service 1300 131 450 Exists
When Our Practice is closed for Staff Development all urgent results will be directed to Sydney Medical Service and a Doctor or RN may call you re: follow up. Copies of all consults are sent to us for further review.